Question 1

Why should I hire a professional photographer?

Accepted Answer

Anyone can take some photos & videos, but only professional photographers spend hours to polish the photos and edit your videos after your session. They have the software, professional equipment and the skills to edit your photos & videos and create masterpieces.

Question 2

What types of photography do you do?

Accepted Answer

Ranging from; Family Photos, Portraits, Graduation, Birthdays, Wedding, Events, Commercial, Real Estate, Pets, Products, Company Profiles Scenery,

Question 3

What if I go overtime?

Accepted Answer

If we have no back to back jobs, you are welcome to add on extra hours on the day. Please check with the crew members on the day.

Question 4

How many hours or photography/videography do I need?

Accepted Answer

This really depends on you and your wedding day! We are more than happy to arrange a meeting/appointment to go through your day schedule with you to figure out how many hours you’d need our services for

Question 5

Do I get to choose the crew member?

Accepted Answer

Please note, we do not usually allow clients to choose as we choose the crew member most suitable for the clients, puting into consideration their personality, the clients personality, venue and/or availablity.

Question 6

Should I hire 2 photographers?

Accepted Answer

Our team have worked together for many years and cooperate very well together, we only need one eye contact to know where one should be and get out of each others way.

Question 7

Can I just hire your photographer and a videographer from somewhere else? Or Vice Versa

Accepted Answer

You definitely can! However, we highly recommend hiring them both from us as our team members have worked together for years and understand each other and how they work.

Question 8

Do I need 2 Videographers?

Accepted Answer

Our lead videographer mainly focuses on the bride and the groom with occassional glimpses of family and friends. Having an additional videographer it would be that they could focus on the family and friends and capture the moment where the bride and the brides mother both have tears in their eyes.

Question 9

How long will it take to get my photos and videos?

Accepted Answer

We try to get them to you within 8-10 weeks! We are working the editing team as fast as we can

Question 10

What if it's raining on the day?

Accepted Answer

We usually have someone watching the weather daily and will contact you 7 days before your shoot to notify you and see if you’d like to reschedule if it’s just a small session.

Question 11

What are your cancellation/rescheduling policy?

Accepted Answer

We are happy to reschedule if you let us know in advance, however we normally can get booked out 9 months in advance on weekends during summer.

Question 12

How do I access my images or videos? How long do I have?

Accepted Answer

We highly recommend you download them as soon as you get them incase time flies faster than we can comprehend.

Question 13

Are deposits refundable?

Accepted Answer

Please note if a cancellation is to happen a month prior to your event date, we will keep 50% of that deposit and refund back the other 50%.

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